hank you for choosing Medoeb, a digital products brand. We aim to provide you with high-quality digital products and an excellent shopping experience. Please review our Refund and Returns Policy below:

1. 30-Day Satisfaction Guarantee:

We stand by the quality of our digital products and want you to be satisfied with your purchase. If you are not happy with your digital product, we offer a 30-day satisfaction guarantee, allowing you to exchange the item for another product of equal or lesser value.

2. How to Initiate an Exchange:

To initiate an exchange, please follow these steps:

  • Contact our customer support team at Support@Medoeb.com within 30 days of your purchase.
  • Provide your order number, the reason for the exchange, and any relevant details.
  • Our customer support team will guide you through the exchange process and provide you with instructions.

3. No Return Shipping Required:

As our products are digital, there is no need to return the original item. Once your exchange is approved, we will provide you with access to the new digital product.

4. Refund Process:

If the exchanged product is of lesser value, we will refund the difference to your original method of payment. If the new product is of greater value, you will be required to pay the price difference.

5. Exclusions:

The following items are not eligible for exchange:

  • Downloadable digital products once they have been accessed or downloaded.
  • Products damaged due to misuse, abuse, or negligence.

6. Damaged or Defective Products:

If you receive a damaged or defective digital product, please contact us immediately at Support@Medoeb.com . We will promptly address the issue and provide you with a replacement or refund, depending on the circumstances.

7. Contact Us:

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at Support@Medoeb.com . We are here to assist you and ensure your satisfaction.

Thank you for choosing Medoeb. We appreciate your business and hope you enjoy our digital products.

Contact us at Support@Medoeb.com for questions related to refunds and returns.